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ECCO Crisis Task Force

Within the ECCO Network, the Crisis Task Force is a group of well-experienced senior crisis communications and management experts.

Our Task Force is strongly rooted in Europe with additional experts in the USA, Australia and Turkey. This means that we are able to operate from various locations and time zones throughout the world. Over the years, we have developed a unique collaboration based on professionalism and shared work ethics.

Our senior crisis experts have gained experience in various industries and understand what their clients need. They offer services to prepare for a crisis as well as adhoc support to handle communication and management tasks during a crisis. All ECCO agencies are committed to the same goal: To best limit the effects of a crisis on a client and always offer tailor-made solutions.

Our network of crisis specialists

Contact the crisis specialist in your region. They can rely on the support of experienced PR professionals in every ECCO agency around the world. In case of a crisis an ad-hoc network will be operational within hours coordinated by the contact near to you.
Choose a location
Kerem Ayirtman
ECCO Turkey
Communication Partner
İçerenköy Mah. Çayır Cad. Bay Plaza No:5 kat:7 Daire: 15-16n, 34752, Ataşehir - ISTANBUL
40.982201,29.127135
Christian Kollmann
ECCO Austria
communication matters
Kolschitzkygasse 15/14,1040,Vienna,Austria
48.2007336,16.3822433
Noud Bex
ECCO The Netherlands
Bex* Communicatie
Piuslaan 70a,5614 CM,Eindhoven,THE NETHERLANDS
51.4308086,5.5033964
Norbert Ofmanski
ECCO Poland
On-Board Public Relations
Ul. Wolska 88,01 - 141,Warsaw,POLAND
52.249961,21.0735114
Irène Messerli
ECCO Switzerland
Bernet_PR
Olgastrasse 8,8001, Zurich,SWITZERLAND
47.3801556,8.5533556
Will Spratt
ECCO UK
Pagefield Communications Ltd
The Courtyard Studio, 18 Marshall Street,W1F 7BE ,London,UNITED KINGDOM
51.5137243,-.1376112
Todd Hansen
ECCO USA
O’Malley Hansen Communications
180 N. Wacker Drive, Ste. 400,60606,Chicago, IL,USA
41.8853991,-87.63703509999999
Victoria O'Neill
ECCO Australia
Impact Communications
L2 67 – 69 Murray Street,2009,Pymont NSW,Australia
-33.8625142,151.198773
Zsuzsanna Takacs
ECCO Hungary
ST Scope
Visegradi utka 47. B,1132,Budapest,HUNGARY
47.5247691,19.0631079

We offer tailor-made crisis management assistance:

  • Crisis audit 
  • Analysis and concept development
  • Implementing complete prevention projects
  • Strategic advice and implementation
  • Creating early warning and monitoring systems (offline and online)
  • Risk management
  • Building and training of crisis teams
  • Coaching individuals
  • Simulations, including Web 2.0 simulations
  • Crisis intervention consultancy

Our Experts – present around the globe

Our specialists are there to support you in case of a crisis. Far more valuable is their advice before a crisis occurs. Their long lasting experience can be used to create tailor-made prevention programs. No company is safe from getting struck by a sudden crisis. But every manager is responsible for not being prepared for it. Contact our senior advisers to prevent you from being amongst those not prepared.

Christian Kollmann

Christian Kollmann is the founder and managing director of communication matters. He used to be President in the Austrian Public Relations Association, is university lecturer and Chairman of ECCO. Besides strategic planning and communications trainings, he is specialized on crisis communication.

Gunnar Angeltveit

Gunnar Angeltveit is a Norwegian Special Advisor inCrisis Management and Crisis Communication. He has been Director General forPress & Information at the Royal Ministry of Defence, Head of theGovernmental Crisis Communication Unit and CEO in several PR Agencies. At present CEO at Strategy Nordic.

Irene Messerli

Qualified PR consultant Swiss PR Society. Degree in educational science. Online journalist. Head of communications in an international media enterprise, a college and a police forces. Lecturer. Board Member BPRA and simsa. Spends her leisure-time in enjoying nature, on vacations and doing sport.

Kerem Ayirtman

Kerem specializes in reputation management with extensive experience in change management, brand building, marketing campaigns and community relations as well as crisis management and corporate communications.

Norbert Ofmanski

Norbert Ofmański, Managing Director of On Board PR/ Ecco Network – one of the largest public relations firms in Poland and the fourth fastest growing public relations agency worldwide,

Noud Bex

Bex* has a crisis management consulting team of highly experienced experts available on a 24/7 basis. We work for virtually all industries and are involved in acute crisis situations as well as the fields of risk identification and analysis, preparation and prevention, services and evaluation.

Thorsten Hofmann

Thorsten Hofmann has been active in risk and crisis communications for more than 20 years.  Before consulting for companies in various industries in crisis situations, he gained far-reaching experience in different German federal ministries and in assessing risks for members of the German Government

Todd Hansen

Todd Hansen has developed and executed programs to address corporate reputation crises like product recalls, regulatory investigations and facility disasters. Todd often works on location, providing the communications perspective to the strategic planning and serving as a spokesperson.

Victoria O'Neill

IMPACT is a strategic, award-winning independent agency that approaches all client needs with purpose and insight.

A former journalist, Victoria has 12 years’ agency experience, specialising in corporate and stakeholder communications, media relations, issues management and crisis communications.

Will Spratt

Will is a partner at London based agency Pagefield. His background is in corporate reputation and he has a track record advising businesses, multinational organisations, governments and individuals. One of his specialist is crisis and issues management.


Zsuzsanna Takacs

After extensive editorial practice in the radio and television she has been working in the field of communication since 1992. One of her expert fields is crisis communication, where she has mainly worked for (multinational and Hungarian) environmental protection and energy companies.