Crisis communication
ECCO International Communications Network has a crisis communications task force for its member agencies and clients which brings together the collective expertise within the network on handling crisis situations. This task force is chaired by Thorsten Hofmann and includes Noud Bex from our Dutch partner agency, which has extensive experience in crisis management, as well Sara Render from the UK agency, Christian Kollmann from communication matters in Austria and Gunnar Angeltveit from Renommé Strategy in Norway. Amongst others, ECCO’s crisis communications services include support for issues such as:
- Reputation management
- Change management
- Downsizing (or upsizing!)
- Product recalls
- Onsite accidents
- Legal and regulatory
- Crime and security